Frequently Asked Questions

We give estimates based on an hourly rate and on the common tasks required for your project. We will need more information about what you have and what we need before we can do that. Contact us, and we will reply with an estimate of the time required and a suggested budget. 

Our fees include licensing for all designs we create specifically for our clients. Licensing for all assets will be included in your invoice, and all documentation will be transferred to you after the final invoice is closed.  If you have chosen to include site maintenance, we will retain logins for any accounts created in order to expedite any changes you request.

Orders are typically scheduled up to two weeks in advance.  During this process, there will be several chances for you to verify any changes are completed and you are happy with the results.  Exceptionally large projects (or any projects involving online stores) will be scheduled a longer time to completion.  Rush orders are an option, but will incur a separate cost.